Membership Coordinator
Location: Remote Eligible | Salary Range: $55,000–$65,000
The Association for Career and Technical Education (ACTE) is seeking a highly organized and detail-oriented Membership Coordinator to join our Membership team. In this full-time role, you’ll play a key part in supporting membership operations, ensuring data accuracy, and providing excellent service to members and state leaders. This position is ideal for someone with a passion for supporting education professionals and a strong background in membership services or nonprofit operations.
Remote work is available, though occasional travel or in-person collaboration may be required.
Key Responsibilities
- Manage all aspects of ACTE’s Positional Group Memberships, including promotion, application tracking, invoicing, and renewals.
- Support individual and institutional membership inquiries, and ensure timely responses and follow-ups.
- Send welcome emails, renewal reminders, and other member communications; track unresponsive members and coordinate outreach.
- Maintain clean and accurate member records in ACTE’s association management system (iMIS), including updating leadership roles and contact data.
- Prepare and send invoices for affiliate, corporate, and educational institution memberships.
- Assist with membership data pulls to support outreach campaigns and reporting (e.g., onboarding lists, expired member outreach).
- Coordinate the printing and distribution of mailed outreach materials, such as postcards.
- Keep ACTE’s website and contact databases updated with current state leader and committee information.
- Provide reporting support for internal and external stakeholders, including summary reports and insurance partner updates.
- Assist with ACTE conference support logistics, such as RSVP tracking, certificate printing, and organizing on-site materials.
- Help implement recognition programs, outreach efforts, and membership campaigns (e.g., QAS communications, scholarships).
- Collaborate with other departments to ensure member-facing materials and outreach are accurate and up-to-date.
- Track project progress and maintain timelines in coordination with the Senior Director of Membership.
Required Qualifications
- Bachelor’s degree in marketing, communications, education, nonprofit management, or related field.
- Minimum of five years of professional experience in membership coordination, program administration, or customer service—preferably in an association or education-related nonprofit.
- Demonstrated ability to manage multiple projects in a fast-paced environment with a high level of accuracy and responsiveness.
- Experience with association management systems (AMS); iMIS preferred.
- Familiarity with email marketing platforms (e.g., Constant Contact) and Microsoft Office 365 tools (especially Excel and Outlook).
- Strong interpersonal and written communication skills; ability to provide professional, friendly, and solution-oriented support to members and stakeholders.
- Knowledge of education or workforce development sectors—especially career and technical education (CTE)—is a plus.
Compensation & Benefits
- Salary Range: $55,000–$65,000, based on experience.
- Comprehensive Benefits Package includes:
- Health, dental, vision, life, and disability insurance
- 401(k) plan with employer matching
- 15 days of paid time off (increases with tenure)
- Paid sick leave and federal holidays
- Week-long office closure between Christmas and New Year’s
- Business-casual, flexible work environment
How to apply
Send cover letter and resume to Kelli Diemer at kdiemer@acteonline.org.
About ACTE
ACTE is the nation’s largest nonprofit organization dedicated to the advancement of career and technical education (CTE). We serve a diverse community of educators, administrators, counselors, and leaders working to prepare youth and adults for success in today’s dynamic workforce.
Join Us!
If you’re ready to make a meaningful impact in the education and workforce development community, we’d love to hear from you.
