Meet Alex, Your AI Assistant

Hi, I’m Alex, your AI-powered assistant here to help you navigate our site and find the information you need fast. I’ve been trained on curated content from our trusted resources, so I can help answer your questions, guide you to the right pages, and save you time searching.

Whether you’re looking for key documents, need help understanding a process, or just want a quick summary of something we offer, I’m here to support you 24/7.

Tips for Using Alex

Be specific.

The more detail you give, the better the answer.

Ask follow-up questions.

You can dig deeper to get clarity.

Use feedback tools.

Thumbs up/down helps Alex learn and improve.

Double-check info.

For critical or sensitive topics, confirm with a staff member.

Frequently Asked Questions

Alex is our AI-powered assistant, trained on trusted internal content to help you quickly find answers to common questions. It’s designed to improve your experience by offering instant, helpful responses 24/7.

Alex has been trained on content from our website, key resources, and official documents. That means it can help answer questions about our services, programs, processes, policies, and more.

Alex isn’t connected to personal accounts or confidential data. It won’t have access to:

  • Staff contact info

  • Personalized support requests

  • Author-specific results or full publication downloads
    For those details, please use our main site search or contact us directly.

Unlike public AI tools, Alex is trained specifically on our internal and proprietary content. That means the answers are more relevant to you and your needs here and you’re not sending queries out to the broader internet.

Alex is designed to give accurate, helpful information, but it’s still an AI, not a human. Always use your judgment and double-check anything critical. Where possible, Alex will provide links to the original source material so you can verify or explore further.

That can happen. If Alex’s response doesn’t quite hit the mark, click the thumbs-down icon and let us know what went wrong. If the answer helps, give it a thumbs-up. This feedback helps improve the system over time.

Alex is built to help with information and navigation, not to generate original writing like job descriptions or social media posts. For that, we recommend using a general-purpose AI tool like ChatGPT.

Just type your question in the chat box. Be as specific as you can and feel free to ask follow-ups. Alex is here to help you get where you need to go.