ACTE believes strongly in the integrity of its mission and work. To that end, ACTE adheres to a strict code of ethics and stands firmly by its bylaws. For a better understanding of ACTE's goals, please read through the Association's strategic priorities.

Core Purpose
To provide leadership in developing an educated, prepared, adaptable and competitive workforce.

Core Values
Advocacy—ACTE believes that the field of career and technical education needs a strong voice at the local, state and national levels to support its importance to learners and to promote public awareness of that value to a competitive economy.

Diversity—ACTE seeks and values diversity among its members and the students its members serve.

Lifelong Learning—ACTE embraces the concept of lifelong learning and recognizes its importance to remaining competitive in a constantly changing environment.

Collaboration—ACTE understands that it cannot accomplish its purpose without the strong support and partnership of other individuals and groups who share its vision.

Accountability—ACTE supports the concept of accountability and encourages members and their organizations to develop means to demonstrate their active contributions to the nation’s learners.

Service—ACTE encourages the individual commitment of its members to the organization and the profession of Career and Technical Education.

ACTE Member Service Standards

You will always be treated with courtesy and can expect the following standards of member service when interacting with ACTE staff. We welcome your comments on the quality of the service we provide and on our performance as compared to these standards.

Staff Response to ACTE Member Requests
All members contacting ACTE will be met with an informed and courteous staff and can expect response to their requests as follows: Information readily available will be provided immediately; if the information is not available, the member will be apprised of the status of their request and when to expect the information.

Telephone Inquiries to ACTE
General inquiries should be referred to ACTE Headquarters. The telephone number is 800-826-9972. ACTE will respond to such inquiries during regular business hours of 9:00 a.m.–5:00 p.m. (EDT). If staff is unable to fully respond to an inquiry, an estimate of time based on the complexity of the inquiry will be established.

Internet Access to ACTE
The ACTE Web site will have a clear and consistent user interface that provides straightforward, timely access to ACTE information.

E-Mail: General and Status Inquiries
General e-mail should be sent to acte@acteonline.org. ACTE staff will respond in a timely manner.

Lack of Response
If, for any reason, you do not receive a timely response to your inquiry, please feel free to contact ACTE Deputy Executive Director Peter Magnuson with as much detail as possible.

Membership
Membership in any category shall begin with receipt of dues at the ACTE office and extend for one year (12 months).

ACTE dues are not deductible as a charitable contribution for U.S. federal income-tax purposes, but may be deductible as a business expense.

February 2010 front cover
TECHNIQUES

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